Uber has become extremely popular and a lot of people rather take an Uber than a taxi just because it’s cheaper. But one Uber customer actually had to empty out his pockets for a Uber ride that he took on New Year’s Eve. Matthew Lindsay is speaking out after he was charged over $1,100 for a 60 minute Uber ride home on New year’s Eve using the ride_sharing app Uber. That is crazy. Check out the rest of this story after the jump.
Instagram | Carli Knox
Matthew Lindsay’s 60 minute Uber ride home turned into a nightmare after he received a bill for over $1,100 on New Year’s Eve.
“We use Uber all the time, so it was the first choice for me. I’ve taken a similar route at peak time before and it cost me about $77.”
Lindsay and a group of friends decided to take a Uber home from a wedding that they were attending. The driver headed to one location first to drop Lindsay’s friends. Lindsay was then dropped off in a different location. Lindsay didn’t realize how much had been charged to his account until after he had been dropped off.
“A 60 minute ride for a thousand dollars. I could fly across the world for this price. Instead, I went from one end of the city to another.”
Lindsay said.
The normal fare for the ride was $125, which was multiplied by 8.9.
“It’s a long trip, that’s an understandable rate. But once you tack on 8.9 times it definitely surges right up there.”
In an emailed statement, an Uber spokesperson said that “surge pricing” is put in place during busy times and is used as an incentive for drivers to offer rides. Lindsay is speaking out to other people who use Uber’s services to definitely do their research. Make sure that you get the estimate, and know what you’re getting into. One tech expert said Uber has come under fire for surge pricing before but ultimately it’s up to the consumer to understand the agreement.
“They seem to be taking advantage of people at their most vulnerable, during times of crisis, during times of extreme weather. Like any other consumer product, it is buyer beware.”
Said Carmi Levy a technology analyst.
That is a crazy price for a Uber ride. And if I were Matthew Lindsay I would probably be pissed off. I guess you should always read the terms and conditions before signing up to do anything. Comment below and tell us what you think.
Source: CTV News