The Los Angeles Times recently reportedthat Apple has hit yet another legal snag thanks to Siri, the voice-activated virtual personal assistant featured on the iPhone 4S.
According to the Times, a Californian man named David Jones is the brave soul standing up to Apple in a U.S. District Court. His suit alleges the following: “Through its nationwide multimedia marketing campaign, Apple disseminates false and deceptive representations regarding the functionality of the Siri feature.” Jones alleges that, while Apple’s commercials show Siri quickly meeting users’ requests, the app isn’t actually that efficient at locating restaurants, learning guitar chords and completing other tasks seen in ads.
Jones joins other unhappy iPhone 4S customers such as New Yorker Frank M. Fazio, who earlier in March filed suit against Apple for similar reasons. According to the Wall Street Journal Law Blog, Fazio is alleging that Apple’s commercials share a “misleading and deceptive message” about what Siri can do.
While Jones, Fazio, and others are so disappointed with Siri’s real-world capabilities that they’re willing to sue Apple over the issue, a recent survey conducted by market research and consulting company Parks Associates showed that more than 50 percent of iPhone 4S owners are “very satisfied” with Siri, while an additional 21 percent are “satisfied.”
[huffingtonpost]
